Privacy Policy

Look, we get it - nobody actually enjoys reading these things. But we figured you'd want to know what happens with your info when you reach out to us or check out our work. We've tried to keep this straightforward and honest, just like how we approach our projects.

Who We Are

We're Bryndarion Quinthal Architecture, based out of Vancouver, BC. We design sustainable residential and commercial spaces, and yeah, we need to collect some information to make that happen. Our office is at 1248 West Georgia Street, Suite 320, Vancouver, BC V6E 4A2, and you can always ring us at (604) 555-0147 if you've got questions about any of this stuff.

What Information We Collect

When you contact us or use our website, we might collect:

• Contact details - your name, email, phone number, mailing address. The basics we need to actually get back to you.
• Project information - details about what you're looking to build or renovate. Property specs, budget ranges, timelines, that sort of thing.
• Website usage data - standard stuff like IP addresses, browser type, which pages you visited. Helps us understand what people actually care about on our site.
• Communication records - emails, phone conversations, meeting notes. We keep these so we don't lose track of important project details.

How We Use Your Information

Here's the deal - we use what you share with us to:

• Respond to your inquiries and provide quotes for architectural services
• Manage ongoing projects and keep communication flowing smoothly
• Send you updates about your project or relevant info about our services (only if you've asked for it)
• Improve our website and figure out what content is actually useful
• Comply with professional regulations and legal requirements in Canada
• Maintain records for our professional liability insurance and regulatory bodies

We're not gonna sell your data to random third parties or spam you with marketing junk. That's not our style.

Cookies and Tracking

Our website uses cookies - those little data files that websites stick on your device. We use them for basic functionality and to see which parts of our site people actually use. You can turn off cookies in your browser settings, though it might make the site work a bit wonky.

We might use Google Analytics or similar tools to track general usage patterns. It's all anonymized stuff - we're not sitting here watching your every click like creeps.

Who We Share Information With

We keep your information pretty close to the chest, but there are times when we need to share it:

• Project consultants - structural engineers, contractors, surveyors. Can't build anything without 'em, and they need relevant project details.
• Legal and regulatory bodies - if required by law or professional regulations in BC.
• Service providers - email hosting, cloud storage, that kind of infrastructure. They're contractually bound to keep things confidential.
• Insurance providers - our professional liability coverage sometimes requires project documentation.

Everyone we work with is bound by confidentiality agreements. We're not out here gossiping about your dream home plans.

How Long We Keep Your Data

As architects in Canada, we're required to keep project records for at least 10 years after project completion - it's a professional regulation thing. For general inquiries that don't turn into projects, we'll typically keep your info for about 2 years, then delete it if we haven't heard from you.

If you want us to delete your information sooner, just ask. We'll do our best, though some stuff needs to stay for legal reasons.

Your Rights

Under Canadian privacy laws (PIPEDA, specifically), you've got some rights:

• Access - you can ask to see what personal information we have about you
• Correction - if something's wrong, let us know and we'll fix it
• Deletion - request we delete your data (with some legal exceptions)
• Withdrawal of consent - you can change your mind about how we use your info
• Complaints - if you think we've messed up, you can complain to the Privacy Commissioner of Canada

To exercise any of these rights, shoot us an email at info@bryndarionquinthal.info or give us a call.

Security

We take reasonable precautions to protect your information - encrypted email, secure servers, password-protected systems, the works. But let's be real - no system is 100% bulletproof. We do our best, but we can't guarantee absolute security. If there's ever a data breach that affects you, we'll let you know ASAP.

Third-Party Links

Our website might link to other sites - suppliers, product manufacturers, inspiration sources. Once you click through to those sites, this privacy policy doesn't apply anymore. They've got their own policies, so check 'em out if you're concerned.

Changes to This Policy

We might update this privacy policy from time to time - usually when laws change or we adjust how we operate. We'll post the updated version here with a new date at the top. If it's a major change, we'll try to let active clients know directly.

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your information, don't hesitate to reach out:

We'll do our best to address any concerns quickly and transparently. That's just how we roll.